eHarmony could have been strike having case because of the user watchdog, alleging the brand new dating website breached Australian user laws by creating misleading comments concerning cancellation, pricing and revival of its memberships.
Key points:
- The new ACCC says it’s got become Government Judge process against eHarmony
- The newest presumably misleading conduct dates back so you’re able to no less than , with a lot of from it said to be lingering
- Referring as the government investigates starting regulations in order to counter “subscription traps”
The brand new Australian Battle and you may User Commission (ACCC) into the Thursday submitted Government Judge step alleging eHarmony tricked consumers from the immediately renewing subscriptions, failing continually to screen right cost, and you can stating to provide “free relationship”, “one month” subscriptions, and you will very early cancellation choices.
eHarmony deprived people of the possibility to create advised solutions about joining and just how far to spend from inside the doing so, the latest ACCC alleges.
The fresh ACCC said the brand new accusations off automated membership renewal amounted in order to an effective “membership pitfall” – where a service is not difficult to join but the procedure of canceling is a lot harder.
The federal government is now deciding on initiating regulations so you can counter just what it calls “unfair exchange practices”, as well as membership barriers. 閱讀全文〈Dating site eHarmony sued over so-called ‘subscription trap’ and other ‘misleading’ statements〉